Terms of Use

1. The agreement

By using this website, requesting an appointment, or receiving services from us, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the website and do not book services.

If you book on behalf of someone else (for example, a title company, lender, law office, hospital, or family member), you represent that you have authority to bind that person or organization, and that they will comply with these Terms.

You must be at least 18 years old to use this website and to contract for services. A notarial act for a signer is governed by New York notary law, including rules about identity, awareness, and voluntariness, which may be stricter than this age requirement.

These Terms, the Privacy Policy, and any written fee quote or appointment confirmation we send you are the entire agreement for website use and for the services described here. A later written confirmation controls if it conflicts with these Terms on scheduling, location, or price for that appointment.

2. We are not a law firm

The Notary Giant™ is not a law firm. Commissioned notaries associated with us are not, by reason of that commission, attorneys licensed to practice law in New York or any other jurisdiction. We may not give legal advice about immigration or any other legal matter, may not draft or complete legal documents for you, and may not accept fees for legal advice.

Nothing on this website, in an appointment, or in a notarial certificate is legal advice, a legal opinion, or a guarantee that a document is valid, enforceable, recordable, or sufficient for your purpose. If you need legal advice, consult a New York attorney admitted to practice.

We do not advertise, and you should not understand us to have, any power or right that New York law does not give a notary public. See New York Executive Law Article 6, including sections 135, 135-b, 135-c, and 136, and 19 NYCRR Part 182.

3. Services we provide

We provide commissioned New York notarial acts and related convenience services, which may include:

• In-person mobile notarization at homes, offices, hospitals, and other lawful locations in New York City and surrounding areas we agree to serve, currently including Nassau County when scheduled in advance.
• Electronic notarization when a registered New York electronic notary is available and the transaction is eligible under Executive Law § 135-c and 19 NYCRR Part 182.
• Signature witnessing when the document and applicable law allow it.
• Loan-signing and real-estate package coordination as a signing agent, not as closing counsel.
• Apostille and authentication assistance, which is courier and coordination help. We do not issue apostilles.

We perform only notarial acts that New York law authorizes. We do not certify copies of original documents except where New York law specifically allows a notary to do so. We do not guarantee same-day service, hospital access, or acceptance of a notarized document by any third party, court, county clerk, or foreign authority.

New York Executive Law § 135-c(8) prohibits requiring that notarial transactions be done exclusively by electronic notarization. If electronic notarization is unavailable or you prefer paper, we will discuss an in-person option when reasonably possible.

4. Use of this website

This website is an informational and booking channel. It is not a user-generated content platform and does not currently provide customer accounts. You may not:

• Use the site for any unlawful purpose.
• Attempt to probe, scan, reverse engineer, or disrupt the site or our systems.
• Scrape, harvest, or index the site with automated tools except for ordinary search-engine indexing of public pages.
• Impersonate us, a notary, a public official, or another person.
• Submit false appointment information, false identity information, or spam.

The website may include links to third-party sites (for example, maps or social media). Those sites have their own terms. We are not responsible for them.

We may suspend or limit website access if we reasonably believe these Terms are being violated or if needed to protect the site, our commission, or other people.

5. Appointments and cancellations

An appointment request is not confirmed until we accept it by phone, text, email, or other written message. We may decline or reschedule for reasons including availability, travel conditions, safety, incomplete information, or legal compliance.

Posted hours on this website are ordinary business hours. Appointments outside those hours may be arranged when we agree, and may include a separately quoted after-hours convenience fee.

Unless a confirmation says otherwise:

• Cancel or reschedule at least two hours before the appointment if we have not yet traveled. We will not charge a travel fee in that case.
• If we have already traveled, or if you are not present, lack required identification, or cannot complete the act for a reason on your side, you agree to pay the agreed travel or convenience fee. We will not charge a statutory notarial-act fee for an act we did not perform.
• Hospital, facility, and building access is controlled by that location. Waiting time beyond a reasonable window may be billed at the waiting rate we quoted, or we may need to reschedule.

We may cancel for weather, illness, safety, technology failure, or other events beyond our reasonable control. If we cancel, we will refund any amount you prepaid for that appointment and help you reschedule.

6. Fees

New York sets a maximum fee for the notarial act itself. As of the effective date of these Terms:

• Paper notarial acts (oath or affirmation, acknowledgment, or proof of execution) are limited to $2.00 per act, per person, under Executive Law § 136, unless a different amount is later set by statute.
• Electronic notarial acts may be charged up to the amount set by the Secretary of State, currently $25.00 per electronic notarial act, plus $2.00 for a certificate of authenticity when that separate act is performed.

Those caps apply only to the official notarial act. They do not apply to separately disclosed, non-notarial charges that you agree to in advance, which may include travel, mileage, tolls, parking, waiting, after-hours or rush scheduling, printing, scanning, postage, courier, and apostille-assistance costs. We will itemize the notarial-act fee separately from convenience charges.

Government apostille and authentication fees charged by the New York Department of State or another authenticating authority are set by that authority and are passed through at cost unless we tell you otherwise in writing.

We currently accept Zelle, major credit or debit cards, and cash, as available for the appointment. Card payments may be processed by a third-party processor. You authorize us to charge the agreed amount. Chargebacks made in bad faith after we have performed the agreed services may be disputed. This paragraph does not limit any chargeback or billing right you have under New York or federal law.

If a statute or regulation changes the allowed notarial fee, the new legal maximum applies automatically to acts performed after the change.

7. Identification and appearance

For an in-person act, the signer must personally appear before the notary. Bring the complete, unsigned document if the act requires signing in the notary’s presence (including jurats). Do not sign beforehand unless we confirm that an acknowledgment of an already-signed document is appropriate.

You must present satisfactory evidence of identity as required by New York law and 19 NYCRR Part 182. We typically require current government-issued photo identification. We may record the type of credential in our notarial journal. We may refuse the act if identity, awareness, or voluntariness is not satisfactorily established.

You represent that the identification you present is genuine, that you are the person named in the document (or are authorized to sign in the capacity stated), and that you are signing knowingly and voluntarily.

8. Electronic notarization

Electronic notarization is available only when:

• The notary is commissioned in New York, registered with the Department of State as an electronic notary, and physically located in New York at the time of the act.
• The principal appears by compliant audio-video communication technology.
• Identity is verified by the methods New York law requires for electronic acts, which may include credential analysis and identity proofing through a technology provider.
• The session is recorded. New York requires the electronic notary to retain the audio-video recording, and notarial records, for at least ten years.

By scheduling an electronic notarization, you consent to that recording and to the identity-proofing process. You must be able to appear on camera, present identification, and communicate with the notary. We may refuse the act if we are not satisfied that you are competent or that the signature is knowing and voluntary, as Executive Law § 135-c allows.

Technology providers host the session and may process identification data under their own terms. We do not control third-party outages. If a session cannot be completed because of technology failure on our side or the platform’s side, we will reschedule or refund amounts prepaid for that electronic session.

9. Apostille and authentication assistance

An apostille or authentication is issued by a government authority, in New York typically the Department of State, not by a notary public. When we assist, we coordinate notarization (if needed), county-clerk authentications where required, filings, and courier or drop-off. We do not promise that a foreign country, embassy, employer, school, or agency will accept the document. Processing times are set by the issuing authority.

10. Loan signing and real-estate packages

When we act as a signing agent, we present documents prepared by others (for example, a lender, title company, or attorney), confirm identity, take acknowledgments or jurats as requested, and return the package as instructed. We do not explain legal rights, recommend whether you should sign, calculate figures, or correct substantive document errors except as the closing instructions expressly allow for notarial or clerical items.

You should read every document and contact the lender, title company, or your own attorney with questions before you sign. We may pause or stop a signing if a signer appears confused, pressured, or unable to proceed, or if instructions conflict with New York notary law.

11. Your responsibilities

You agree to:

• Provide complete, accurate booking information and the correct documents.
• Obtain any permission needed for us to enter a building, hospital, or facility.
• Not ask us to notarize if you know a signature is forged, a document is fraudulent, or a signer lacks awareness or is being coerced.
• Not ask us to give legal advice, choose a notarial certificate for a legal strategy, or backdate an act.
• Pay agreed fees when due.

12. When we may refuse or stop

A New York notary may refuse an act if not satisfied as to identity, competence, capacity, or that a signature is knowing and voluntary. We may also refuse or stop if the act is not authorized, the document is incomplete in a way that prevents a lawful notarization, the situation is unsafe, or proceeding would violate law or our commission. Refusal of an unlawful or improper request is not a breach of these Terms.

13. Confidentiality

We treat documents and personal information we see in the course of an appointment as confidential, subject to: (a) our Privacy Policy; (b) New York journal and recording duties, including production to the Secretary of State and others as required; (c) lawful demands from courts, law enforcement, or regulators; and (d) disclosures needed to complete the transaction you requested (for example, returning a loan package to a title company).

14. Intellectual property

The Notary Giant™ and the associated logo and website content are owned by us or our licensors. The Notary Giant™ is a registered trademark. You may not copy or use our branding except as needed to identify a legitimate appointment with us. You retain ownership of documents you provide. We do not claim copyright in your legal papers.

If you send us comments or suggestions about our operations, you grant us a royalty-free right to use that feedback to improve our services. This is not an assignment of your documents.

If you believe material on this website infringes a copyright, send a notice that meets 17 U.S.C. § 512(c)(3) to ojbien-aime@thenotarygiant.com. This website does not host user-posted content, so most DMCA issues will not arise here.

15. Disclaimers

The website is provided as is and as available. We do not warrant that it will be uninterrupted, error-free, or free of harmful code. Website information (including service descriptions and hours) may change.

For notarial services, we warrant that commissioned notaries associated with us will perform authorized notarial acts in accordance with New York law. We do not warrant the legal effect of your document, the accuracy of documents prepared by others, third-party acceptance, recording, or the outcome of any transaction.

To the maximum extent New York law allows, we disclaim implied warranties of merchantability and fitness for a particular purpose. Some warranties cannot be disclaimed for consumers. Those remain.

16. Limitation of liability

Nothing in these Terms limits liability that New York law does not allow us to limit. That includes, as applicable, our own fraud, willful misconduct, or gross negligence, and claims under General Business Law §§ 349 and 350 or other non-waivable consumer protections.

Subject to the paragraph above:

• We are not liable for indirect, incidental, special, consequential, or lost-profit damages, or for the failure of a document to accomplish your intended legal or business result.
• For claims about the website alone, our total liability is limited to $100.
• For claims about an appointment or related service, our total liability is limited to the amount you paid us for that appointment.

These limits allocate risk so that statutory notarial fees can remain low. They apply even if a remedy fails of its essential purpose, except where New York law says otherwise.

17. Responsibility for certain losses

To the extent New York law allows, you will reimburse us for reasonably foreseeable losses, including reasonable attorneys’ fees, that we incur because you (a) provided false identification or false booking information, (b) requested a notarial act you knew was fraudulent, backdated, or otherwise unlawful, or (c) used the website in violation of section 4. This does not require you to pay for losses caused by our own negligence, gross negligence, or willful misconduct, and it does not apply to the extent a consumer-protection statute prohibits it.

18. Disputes and New York law

These Terms and any dispute arising out of the website or our services are governed by the laws of the State of New York, without regard to conflict-of-law rules that would choose another state’s law.

Before filing a lawsuit, you agree to email ojbien-aime@thenotarygiant.com with a short description of the issue and to allow 30 days for a good-faith attempt to resolve it, except where delay would cause irreparable harm or where a statute requires faster action (including data-breach and certain consumer claims). This informal step does not limit your right to complain to the New York Department of State, the New York Attorney General, or any other government agency.

You and we agree that the state courts located in New York County, New York, or the United States District Court for the Southern District of New York, are the exclusive venue for court proceedings, except that either party may bring a small-claims case in any New York small-claims court that has legal authority over the dispute. We do not require mandatory consumer arbitration.

These Terms do not require you to waive a jury trial, a class action, or any remedy that New York law makes non-waivable. If a court finds a provision unenforceable, the rest of the Terms still apply, and the invalid provision will be modified only as much as needed to make it enforceable.

A failure to enforce a provision is not a waiver. These Terms do not create rights for third parties except commissioned notaries and personnel performing services for The Notary Giant Professional Service Corporation, who may rely on the disclaimers and limits that protect them.

19. Changes

We may update these Terms. The effective date above will change when we do. For a material change, we will post the updated Terms on this page at least 30 days before they take effect, and we will email you if we have an email address for an upcoming or recent appointment. Changes do not apply retroactively to a completed appointment unless a law requires it. If you do not agree to a change, stop using the website and do not book new services.

20. Contact

The Notary Giant Professional Service Corporation
Doing business as The Notary Giant™
New York, New York, United States
Phone: (646) 423-6350
Email: ojbien-aime@thenotarygiant.com

Notary-commission complaints may be directed to the New York Department of State. Consumer complaints may also be directed to the New York Attorney General. Using those agencies is in addition to, not instead of, your legal rights.